Responsible Gaming at
8jilli — Play Smart, Stay Safe

What Is Responsible Gaming?

Responsible gaming means approaching online casino games, sports betting, bingo, and other forms of gambling as a form of entertainment — not as a way to make money or escape personal problems. It means setting limits, staying aware of how much time and money you're spending, and knowing when to take a break.

For most players, gaming on 8jilli is a fun and enjoyable pastime. But for some people, gambling can become a problem. Problem gambling doesn't discriminate — it can affect anyone, regardless of age, income, or background. That's why 8jilli has built a comprehensive responsible gaming framework that gives every player the tools to stay in control, right from their account dashboard.

We follow the responsible gaming guidelines set by the Philippine Amusement and Gaming Corporation (PAGCOR) and are committed to maintaining a safe, fair, and transparent gaming environment for all Filipino players — whether you're in Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines.

Recognizing Problem Gambling

Problem gambling can develop gradually and is often difficult to recognize from the inside. Here are some common warning signs that your gambling may be becoming a problem:

• Spending more money on gambling than you can afford to lose
• Chasing losses — continuing to gamble to try to win back money you've lost
• Gambling to escape stress, anxiety, depression, or personal problems
• Lying to family members or friends about how much time or money you spend gambling
• Neglecting work, school, family, or social responsibilities because of gambling
• Feeling restless, irritable, or anxious when you try to cut back or stop gambling
• Borrowing money or selling possessions to fund gambling
• Thinking about gambling constantly, even when you're not playing
• Failed attempts to control, cut back, or stop gambling

If you recognize any of these signs in yourself or someone you care about, please use the responsible gaming tools available in your 8jilli account settings, or reach out to our support team for guidance. You are not alone, and help is available.

How to Stay in Control on 8jilli

8jilli gives every registered player access to a full suite of responsible gaming tools directly from their account settings. These tools are free, easy to use, and take effect immediately or within a short processing window. Here's what's available to you:

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit into your 8jilli account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit at any time — increases take 7 days to take effect to give you time to reconsider.
• Session Time Limits: Set a maximum session duration so that 8jilli will automatically log you out after a set period of continuous play. This helps prevent extended gaming sessions that can lead to fatigue and poor decision-making.
• Reality Checks: Enable periodic on-screen reminders that show you how long you've been playing and how much you've wagered during your current session. A simple but powerful way to stay aware of your activity.
• Loss Limits: Set a cap on how much you're willing to lose within a given time period. Once your loss limit is reached, your account will be temporarily restricted from further wagering until the period resets.
• Cooling-Off Period: Take a short break from 8jilli for a defined period — 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in or place bets. This is ideal if you feel you need a brief pause to reassess your gaming habits.
• Self-Exclusion: If you feel your gambling is seriously out of control, you can request a self-exclusion of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account is fully suspended and you will not receive any marketing communications from 8jilli. Self-exclusion cannot be reversed before the chosen period ends.

Preventing Underage Gambling

8jilli strictly enforces the 21 years old and above age requirement mandated by Philippine gaming regulations. We use a multi-step age and identity verification process during registration, and we reserve the right to request additional documentation at any time to confirm a player's age.

If we discover that a player is under 21 years of age, their account will be immediately suspended, all funds will be returned, and the matter will be reported to the relevant regulatory authorities. We do not tolerate underage gambling under any circumstances.

If you share a device or household with minors, we strongly recommend the following precautions:

• Never share your 8jilli account credentials with anyone, including family members
• Always log out of your 8jilli account when you are not actively using it
• Use device-level parental controls to restrict access to online gaming platforms
• Keep your payment method details private and secure
• Talk openly with young people in your household about the risks of gambling

Keeping Gaming Fun and Healthy

The vast majority of 8jilli players enjoy the platform as a form of entertainment — the same way you might enjoy watching a PBA game, going to the movies, or dining out in BGC or Poblacion. Here are some practical tips to keep your gaming experience positive:

• Set a budget before you play and treat it as the cost of entertainment — not an investment. Only gamble with money you can afford to lose.
• Set a time limit before each session and stick to it. Use the session timer tool in your account settings to help.
• Never chase losses. If you've hit your budget for the day, log out and come back another time. Chasing losses almost always makes things worse.
• Don't gamble when you're emotional. Stress, sadness, anger, or even extreme excitement can cloud your judgment and lead to decisions you'll regret.
• Balance gaming with other activities. Make sure gambling is just one of many things you enjoy — not the only one.
• Take regular breaks. Step away from the screen, stretch, hydrate, and give yourself time to reset between sessions.
• Never borrow money to gamble. If you're considering borrowing funds to play, that's a clear sign to stop and seek support.